Valuable business lessons I learned from being angry in yoga classI used to get angry a lot during yoga. Numerous things bothered me: the constant reminders to breathe (I mean, that literally just…Dec 8, 2024Dec 8, 2024
The Evolution of Customer SuccessHow did we get here? Why is it still confusing? And why now, more than ever, is it a business-critical function?Oct 18, 2022Oct 18, 2022
Hack Accountability with FriendsThe benefits of a Mutual Accountability Team and its profound impact on reaching my professional and personal goals.Dec 31, 20211Dec 31, 20211
It’s not always Holland A short vent from a mom of a neurodiverse child…If someone shares the essay “Holland” with me one more time, I may scream.May 13, 2021May 13, 2021
To QBR, or not to QBR…For those of us in the Customer Success game, that really isn’t a question, let alone the question. The QBR (Quarterly Business Review)…Sep 9, 2020Sep 9, 2020
Navigating the New AbnormalA tale of encouragement (and a bird funeral) from a working mom during COVIDAug 19, 20202Aug 19, 20202
