Valuable business lessons I learned from being angry in yoga classI used to get angry a lot during yoga. Numerous things bothered me: the constant reminders to breathe (I mean, that literally just…Dec 8Dec 8
The Evolution of Customer SuccessHow did we get here? Why is it still confusing? And why now, more than ever, is it a business-critical function?Oct 18, 2022Oct 18, 2022
Hack Accountability with FriendsThe benefits of a Mutual Accountability Team and its profound impact on reaching my professional and personal goals.Dec 31, 20211Dec 31, 20211
It’s not always Holland A short vent from a mom of a neurodiverse child…If someone shares the essay “Holland” with me one more time, I may scream.May 13, 2021May 13, 2021
To QBR, or not to QBR…For those of us in the Customer Success game, that really isn’t a question, let alone the question. The QBR (Quarterly Business Review)…Sep 9, 2020Sep 9, 2020
Navigating the New AbnormalA tale of encouragement (and a bird funeral) from a working mom during COVIDAug 19, 20202Aug 19, 20202
